Welcome to www.Condoms.co.uk.
We have been selling Condoms online from our Lancashire Office continously since 1995 and we work very hard to provide the best service and ensure that you receive your order as quickly as possbile.
All orders are sent out in plain packaging so you can be assured of discretion and your Credit Card or Bank Statement will only show "WebDirect Ltd" to avoid any embarrassment.
We despatch orders by Royal Mail First Class post with the option to upgrade to Special Delivery. Larger bulk orders will be despatched via carrier.
If you have any suggestions or comments please email us at Sales@Condoms.co.uk.
Our Contact details:
Viewlands Chorley Lancs PR6 9EQ United Kingdom
Phone: 01257 229011
Email: sales [at] condoms [dot] co [dot] uk
VAT Number: 768 0447 06
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
First Class Delivery
All UK orders are despatched by Royal Mail First Class Post using our rapid Pack & Despatch service.
Orders £20.00 and over include FREE, First Class UK P&P.
Orders under £20.00 are charged at £2.99 for First Class UK P&P
Our rapid Pack & Despatch service ensures that all orders are processed and despatched in the shortest possible time. All orders are shipped from our UK base.
Next Day Delivery.
The option of Expedited Delivery via Royal Mail Special Delivery is also available at a cost of £7.34. Delivered next working day before 1.00pm.
Large wholesale orders will be despatched via Courier.
If you do not receive your order within 5 working days please contact us at firstname.lastname@example.org
All orders are packed in unmarked, discreet padded envelopes & boxes to ensure your privacy.
Your Bank or Credit Card statement will only show "WebDirect Ltd" with no reference to Condoms.
We will normally send your order to you in one business day. International orders are generally received in under 5-10 days.
You must inform us within two working days if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, either 5% or 20% VAT is added, depending on the products ordered.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site.
We guarantee your satisfaction.
All of our products come with a 30 day no quibble guarantee.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01257 229011 (International +44 01257 229011) or fax us on or write to us at Viewlands Chorley Lancs PR6 9EQ United Kingdom
Condoms.co.uk respects your privacy and is committed to protecting your personal data as part of our GDPR process. The new General Data Protection Regulation gives you more control over how your data is used.
Here is our revised GDPR policy.
Who we are:
This website is owned and operated by WebDirect Ltd.
We are a UK company and registered at Companies House.
Our Company Registration Number is 04756921.
Our principal place of business is at Viewlands, Long Lane, Heath Charnock, Chorley PR6 9EQ.
You can contact us by email at email@example.com, by Telephone on our 01257 229011, by the Contact form on our website or by Post at the above address.
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Whern you place your order you can join our email list to receive details of Special Offers, New Product Alerts and Discount Coupon Codes. We will never pass your details to other companies. Your privacy is very important to us.
Our website incorporates privacy controls where you can specify whether you would like us to contact you via email with details of Special Offers, New Product Alerts and Discount Coupon Codes. You can unsubscribe at any time by either clicking the unsubscribe link at the bottom of every email, or by emailing us directly at Optout@condoms.co.uk.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
A. Take and fulfil customer orders.
B. When you pay by card, our payment processor (Credit Call) will need your address and card data, but only to process your payment.
C. Shortly after your order is processed, we ask Feefo to contact you to see if you're interested in reviewing our service. We send them only your name, email address and product selection. If you don't wish to review the service and product, just ignore this email and they won't contact you again. You will also be given the option to ask Feefo to never contact you again. Feefo respects your privacy and their GDPR legal obligations so this information will not be used for any other purpose and will be discarded as soon as it is of no use. Obtaining customer reviews helps us improve our service to you.
D. Only disclose information to third-parties for goods delivery purposes.
E. We send out regular updates, but only if you choose to receive them in the checkout process. If you later decide that you don't want them, you can, of course, unsubscribe at any time with the links given in every email that we send.
We take your privacy and the security of your data very seriously. If you have any questions you can email us anytime at GDPR@condoms.co.uk
Your rights to return goods are protected under the UK Consumer Contracts Regulations.
You are entitled to cancel your order within 14 days and return the goods within a further 14 days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.